West Henrico Customer Service Center

Address and telephone

West Henrico Customer Service Center
9237 Quioccasin Road, Richmond, VA 23229-5425
Telephone: (804) 497-7100

The Virginia DMV keeps a page of its own for West Henrico, read October 21, 2026, with the address, every day's hours, the telephone and fax numbers, the services available and not available there and the notices it carries.

The DMV places West Henrico at 37.606703, -77.578463.

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Hours at West Henrico

The DMV publishes the week at West Henrico Customer Service Center as Monday to Friday 8:00 am to 5:00 pm, Saturday 8:00 am to 12:00 pm, Sunday closed.

West Henrico opens on Saturday, 8:00 am to 12:00 pm, which most Virginia customer service centers do for the morning.

West Henrico closes on the 2026 state holidays the DMV announced in January for its customer service centers, with the end of year dates still to be announced when this page was written; the DMV says a DMV Select office may follow a different schedule.

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What West Henrico handles

The DMV lists 2 services available at West Henrico Customer Service Center:

• Road Skills Testing: In-car
• E-Z Pass: Standard Only

West Henrico is a DMV customer service center, run by the DMV itself: licenses, ID cards, REAL ID, driver privilege cards, titles, registration, plates, records and, where listed above, the road and motorcycle skills tests. Everything on the DMV's online services list can be done without a trip to West Henrico.

The DMV lists these as not available at West Henrico: Motorcycle Skills Testing, HAZMAT Background Check Applications and Fingerprinting.

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Appointments and what you can do online

The DMV gives three ways through the door at West Henrico: schedule an appointment, reserve a spot for same day service, or walk in, all on its appointments page; a CDL skills test is booked ahead, and the DMV charges $50 for a missed one the examiner was not told about.

A renewal, a replacement, an address change, a registration renewal and a driver transcript for someone near West Henrico can be done without the trip through the DMV's online services; the online services guide says which transactions those are, and the DMV runs mobile offices for places far from a center.

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Other DMV offices near West Henrico

The Virginia DMV lists 3 other DMV offices in Richmond besides West Henrico:

• Chesterfield Customer Service Center, Richmond, 610 Johnston Willis Drive, Richmond, VA 23236-3949
• East Henrico Customer Service Center, 5517 South Laburnum Avenue, Richmond, VA 23231-4430
• Richmond Central Customer Service Center, 2300 West Broad Street, Richmond, VA 23269

By straight line distance from the map point for West Henrico, the 5 nearest are:

• Richmond Central Customer Service Center, 2300 West Broad Street, Richmond, VA 23269, about 7 miles
• Chesterfield Customer Service Center, Richmond, 610 Johnston Willis Drive, Richmond, VA 23236-3949, about 7 miles
• Ashland Customer Service Center, Ashland Hanover Shopping Center 252 A Washington Highway, Ashland, VA 23005, about 12 miles
• East Henrico Customer Service Center, 5517 South Laburnum Avenue, Richmond, VA 23231-4430, about 14 miles
• Chester Customer Service Center, 12100 Branders Creek Drive, Chester, VA 23831-1499, about 18 miles

All 133 Virginia DMV offices, West Henrico among them, are on the Virginia DMV office list.

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Before you go to West Henrico

For a first license, a REAL ID or an ID card at West Henrico take the documents the DMV requires: identity, legal presence, Social Security number and two proofs of Virginia residency, set out in the Virginia REAL ID guide and the identity and residency guide.

What a visit to West Henrico costs is on the DMV's fee schedule DMV 201 and in the Virginia fee guide: $4 a year for a license with a $20 minimum, $10 more for a REAL ID, $15 for a title and $30.75 a year for a passenger car under 4,000 pounds.

The number on this page, where the DMV gives one, reaches West Henrico; the DMV's contact center is (804) 497-7100.

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Questions about West Henrico

Where is West Henrico Customer Service Center?
The Virginia DMV lists West Henrico at 9237 Quioccasin Road, Richmond, VA 23229-5425.

What are the hours at West Henrico?
The Virginia DMV publishes the West Henrico hours as Monday to Friday 8:00 am to 5:00 pm, Saturday 8:00 am to 12:00 pm, Sunday closed.

Is West Henrico open on Saturday?
Yes, West Henrico opens 8:00 am to 12:00 pm on Saturday.

What is the telephone number for West Henrico?
The Virginia DMV gives (804) 497-7100.

What can you do at West Henrico?
The Virginia DMV lists 2 services for West Henrico, the first being road skills testing: in-car.

What kind of office is West Henrico?
The Virginia DMV lists West Henrico as a customer service center.

Are there other DMV offices in Richmond besides West Henrico?
Yes, 3 more in Richmond besides West Henrico: Chesterfield Customer Service Center, Richmond, East Henrico Customer Service Center and Richmond Central Customer Service Center.

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More Virginia DMV pages

Other offices and the rules behind them: all 133 Virginia DMV offices and the Virginia DMV guide.

What to bring and what it costs before you go: when a Virginia license has to be renewed, registering a vehicle in Virginia and how a Virginia car title is transferred.

The courts, sheriffs and recorders of Virginia are indexed separately on the Virginia public records page.