What this page says about East Henrico was read from the Virginia DMV's own page for it, its locations page, its appointments page and its 2026 holiday announcement on October 21, 2026, and those pages are linked beside each fact.
East Henrico Customer Service Center at 5517 South Laburnum Avenue, Richmond, VA 23231-4430: its hours, the services the DMV lists as available and not available, appointments and same day reservations, and the other offices nearby.
In this guide: Address and telephone, Hours at East Henrico, What East Henrico handles, Appointments and what you can do online, Other DMV offices near East Henrico, Before you go to East Henrico, Questions about East Henrico
Address and telephone
East Henrico Customer Service Center
5517 South Laburnum Avenue, Richmond, VA 23231-4430
Telephone: (804) 497-7100
The Virginia DMV keeps a page of its own for East Henrico, read October 21, 2026, with the address, every day's hours, the telephone and fax numbers, the services available and not available there and the notices it carries.
The DMV places East Henrico at 37.509299, -77.348877.
Hours at East Henrico
| Day | Hours at 5517 South Laburnum Avenue |
|---|---|
| Monday | 8:00 am to 5:00 pm |
| Tuesday | 8:00 am to 5:00 pm |
| Wednesday | 8:00 am to 5:00 pm |
| Thursday | 8:00 am to 5:00 pm |
| Friday | 8:00 am to 5:00 pm |
| Saturday | 8:00 am to 12:00 pm |
| Sunday | Closed |
The DMV publishes the week at East Henrico Customer Service Center as Monday to Friday 8:00 am to 5:00 pm, Saturday 8:00 am to 12:00 pm, Sunday closed.
East Henrico opens on Saturday, 8:00 am to 12:00 pm, which most Virginia customer service centers do for the morning.
East Henrico closes on the 2026 state holidays the DMV announced in January for its customer service centers, with the end of year dates still to be announced when this page was written; the DMV says a DMV Select office may follow a different schedule.
What East Henrico handles
The DMV lists 2 services available at East Henrico Customer Service Center:
- Road Skills Testing: In-car
- E-Z Pass: Standard Only
East Henrico is a DMV customer service center, run by the DMV itself: licenses, ID cards, REAL ID, driver privilege cards, titles, registration, plates, records and, where listed above, the road and motorcycle skills tests. Everything on the DMV's online services list can be done without a trip to East Henrico.
The DMV lists these as not available at East Henrico: Motorcycle Skills Testing, HAZMAT Background Check Applications and Fingerprinting.
Appointments and what you can do online
The DMV gives three ways through the door at East Henrico: schedule an appointment, reserve a spot for same day service, or walk in, all on its appointments page; a CDL skills test is booked ahead, and the DMV charges $50 for a missed one the examiner was not told about.
A renewal, a replacement, an address change, a registration renewal and a driver transcript for someone near East Henrico can be done without the trip through the DMV's online services; the online services guide says which transactions those are, and the DMV runs mobile offices for places far from a center.
Other DMV offices near East Henrico
The Virginia DMV lists 3 other DMV offices in Richmond besides East Henrico:
- Chesterfield Customer Service Center, Richmond, 610 Johnston Willis Drive, Richmond, VA 23236-3949
- Richmond Central Customer Service Center, 2300 West Broad Street, Richmond, VA 23269
- West Henrico Customer Service Center, 9237 Quioccasin Road, Richmond, VA 23229-5425
By straight line distance from the map point for East Henrico, the 5 nearest are:
- Richmond Central Customer Service Center, 2300 West Broad Street, Richmond, VA 23269, about 7 miles
- Chester Customer Service Center, 12100 Branders Creek Drive, Chester, VA 23831-1499, about 13 miles
- Chesterfield Customer Service Center, Richmond, 610 Johnston Willis Drive, Richmond, VA 23236-3949, about 13 miles
- West Henrico Customer Service Center, 9237 Quioccasin Road, Richmond, VA 23229-5425, about 14 miles
- Hopewell Customer Service Center, Prince George, 4401 Crossings Boulevard, Prince George, VA 23875-1455, about 17 miles
All 133 Virginia DMV offices, East Henrico among them, are on the Virginia DMV office list.
Before you go to East Henrico
For a first license, a REAL ID or an ID card at East Henrico take the documents the DMV requires: identity, legal presence, Social Security number and two proofs of Virginia residency, set out in the Virginia REAL ID guide and the identity and residency guide.
What a visit to East Henrico costs is on the DMV's fee schedule DMV 201 and in the Virginia fee guide: $4 a year for a license with a $20 minimum, $10 more for a REAL ID, $15 for a title and $30.75 a year for a passenger car under 4,000 pounds.
The number on this page, where the DMV gives one, reaches East Henrico; the DMV's contact center is (804) 497-7100.
Questions about East Henrico
Where is East Henrico Customer Service Center?
The Virginia DMV lists East Henrico at 5517 South Laburnum Avenue, Richmond, VA 23231-4430.
What are the hours at East Henrico?
The Virginia DMV publishes the East Henrico hours as Monday to Friday 8:00 am to 5:00 pm, Saturday 8:00 am to 12:00 pm, Sunday closed.
Is East Henrico open on Saturday?
Yes, East Henrico opens 8:00 am to 12:00 pm on Saturday.
What is the telephone number for East Henrico?
The Virginia DMV gives (804) 497-7100.
What can you do at East Henrico?
The Virginia DMV lists 2 services for East Henrico, the first being road skills testing: in-car.
What kind of office is East Henrico?
The Virginia DMV lists East Henrico as a customer service center.
Are there other DMV offices in Richmond besides East Henrico?
Yes, 3 more in Richmond besides East Henrico: Chesterfield Customer Service Center, Richmond, Richmond Central Customer Service Center and West Henrico Customer Service Center.
More Virginia DMV pages
Other offices and the rules behind them: all 133 Virginia DMV offices and the Virginia DMV guide.
What to bring and what it costs before you go: the Virginia license renewal, registering a vehicle in Virginia and how a Virginia car title is transferred.
The courts, sheriffs and recorders of Virginia are indexed separately on the Virginia public records page.