What this page says about Chester was read from the Virginia DMV's own page for it, its locations page, its appointments page and its 2026 holiday announcement on October 21, 2026, and those pages are linked beside each fact.
Chester Customer Service Center at 12100 Branders Creek Drive, Chester, VA 23831-1499: its hours, the services the DMV lists as available and not available, appointments and same day reservations, and the other offices nearby.
In this guide: Address and telephone, Hours at Chester, What Chester handles, Appointments and what you can do online, Other DMV offices near Chester, Before you go to Chester, Questions about Chester
Address and telephone
Chester Customer Service Center
12100 Branders Creek Drive, Chester, VA 23831-1499
Telephone: (804) 497-7100
The Virginia DMV keeps a page of its own for Chester, read October 21, 2026, with the address, every day's hours, the telephone and fax numbers, the services available and not available there and the notices it carries.
The DMV places Chester at 37.352354, -77.486338.
Hours at Chester
| Day | Hours at 12100 Branders Creek Drive |
|---|---|
| Monday | 8:00 am to 5:00 pm |
| Tuesday | 8:00 am to 5:00 pm |
| Wednesday | 8:00 am to 5:00 pm |
| Thursday | 8:00 am to 5:00 pm |
| Friday | 8:00 am to 5:00 pm |
| Saturday | 8:00 am to 12:00 pm |
| Sunday | Closed |
The DMV publishes the week at Chester Customer Service Center as Monday to Friday 8:00 am to 5:00 pm, Saturday 8:00 am to 12:00 pm, Sunday closed.
Chester opens on Saturday, 8:00 am to 12:00 pm, which most Virginia customer service centers do for the morning.
Chester closes on the 2026 state holidays the DMV announced in January for its customer service centers, with the end of year dates still to be announced when this page was written; the DMV says a DMV Select office may follow a different schedule.
What Chester handles
The DMV lists 1 service available at Chester Customer Service Center:
- Road Skills Testing: In-car
Chester is a DMV customer service center, run by the DMV itself: licenses, ID cards, REAL ID, driver privilege cards, titles, registration, plates, records and, where listed above, the road and motorcycle skills tests. Everything on the DMV's online services list can be done without a trip to Chester.
The DMV lists these as not available at Chester: Motorcycle Skills Testing, HAZMAT Background Check Applications and Fingerprinting, E-Z Pass: Full-service Account Management.
Appointments and what you can do online
The DMV gives three ways through the door at Chester: schedule an appointment, reserve a spot for same day service, or walk in, all on its appointments page; a CDL skills test is booked ahead, and the DMV charges $50 for a missed one the examiner was not told about.
A renewal, a replacement, an address change, a registration renewal and a driver transcript for someone near Chester can be done without the trip through the DMV's online services; the online services guide says which transactions those are, and the DMV runs mobile offices for places far from a center.
Other DMV offices near Chester
Chester Customer Service Center is the only office The Virginia DMV lists in Chester.
By straight line distance from the map point for Chester, the 5 nearest are:
- Hopewell Customer Service Center, Prince George, 4401 Crossings Boulevard, Prince George, VA 23875-1455, about 11 miles
- Fort Lee Customer Service Center, 1401 Barfoot Ave, Room 118, BLDG 3400 RM118, Fort Lee, VA 23801, about 11 miles
- Chesterfield Customer Service Center, Richmond, 610 Johnston Willis Drive, Richmond, VA 23236-3949, about 12 miles
- Petersburg Customer Service Center, 120 Wagner Road, Petersburg, VA 23805-9303, about 13 miles
- East Henrico Customer Service Center, 5517 South Laburnum Avenue, Richmond, VA 23231-4430, about 13 miles
All 133 Virginia DMV offices, Chester among them, are on the Virginia DMV office list.
Before you go to Chester
For a first license, a REAL ID or an ID card at Chester take the documents the DMV requires: identity, legal presence, Social Security number and two proofs of Virginia residency, set out in the Virginia REAL ID guide and the identity and residency guide.
What a visit to Chester costs is on the DMV's fee schedule DMV 201 and in the Virginia fee guide: $4 a year for a license with a $20 minimum, $10 more for a REAL ID, $15 for a title and $30.75 a year for a passenger car under 4,000 pounds.
The number on this page, where the DMV gives one, reaches Chester; the DMV's contact center is (804) 497-7100.
Questions about Chester
Where is Chester Customer Service Center?
The Virginia DMV lists Chester at 12100 Branders Creek Drive, Chester, VA 23831-1499.
What are the hours at Chester?
The Virginia DMV publishes the Chester hours as Monday to Friday 8:00 am to 5:00 pm, Saturday 8:00 am to 12:00 pm, Sunday closed.
Is Chester open on Saturday?
Yes, Chester opens 8:00 am to 12:00 pm on Saturday.
What is the telephone number for Chester?
The Virginia DMV gives (804) 497-7100.
What can you do at Chester?
The Virginia DMV lists 1 services for Chester, the first being road skills testing: in-car.
What kind of office is Chester?
The Virginia DMV lists Chester as a customer service center.
More Virginia DMV pages
Other offices and the rules behind them: all 133 Virginia DMV offices and the Virginia DMV guide.
What to bring and what it costs before you go: renewing a Virginia license, registering a vehicle in Virginia and how a Virginia car title is transferred.
The courts, sheriffs and recorders of Virginia are indexed separately on the Virginia public records page.