What this page says about Richmond Central was read from the Virginia DMV's own page for it, its locations page, its appointments page and its 2026 holiday announcement on October 21, 2026, and those pages are linked beside each fact.
Richmond Central Customer Service Center at 2300 West Broad Street, Richmond, VA 23269: its hours, the services the DMV lists as available and not available, appointments and same day reservations, and the other offices nearby.
In this guide: Address and telephone, Hours at Richmond Central, What Richmond Central handles, Appointments and what you can do online, The notice DMV shows for Richmond Central, Other DMV offices near Richmond Central, Before you go to Richmond Central, Questions about Richmond Central
Address and telephone
Richmond Central Customer Service Center
2300 West Broad Street, Richmond, VA 23269
Telephone: (804) 497-7100
The Virginia DMV keeps a page of its own for Richmond Central, read October 21, 2026, with the address, every day's hours, the telephone and fax numbers, the services available and not available there and the notices it carries.
The DMV places Richmond Central at 37.560583, -77.462933.
Hours at Richmond Central
| Day | Hours at 2300 West Broad Street |
|---|---|
| Monday | 8:00 am to 5:00 pm |
| Tuesday | 8:00 am to 5:00 pm |
| Wednesday | 8:00 am to 5:00 pm |
| Thursday | 8:00 am to 5:00 pm |
| Friday | 8:00 am to 5:00 pm |
| Saturday | 8:00 am to 12:00 pm |
| Sunday | Closed |
The DMV publishes the week at Richmond Central Customer Service Center as Monday to Friday 8:00 am to 5:00 pm, Saturday 8:00 am to 12:00 pm, Sunday closed.
Richmond Central opens on Saturday, 8:00 am to 12:00 pm, which most Virginia customer service centers do for the morning.
Richmond Central closes on the 2026 state holidays the DMV announced in January for its customer service centers, with the end of year dates still to be announced when this page was written; the DMV says a DMV Select office may follow a different schedule.
What Richmond Central handles
The DMV lists 4 services available at Richmond Central Customer Service Center:
- Road Skills Testing: In-car
- HAZMAT Background Check Applications and Fingerprinting
- E-Z Pass: Full-service Account Management
- E-Z Pass: Standard Only
Richmond Central is a DMV customer service center, run by the DMV itself: licenses, ID cards, REAL ID, driver privilege cards, titles, registration, plates, records and, where listed above, the road and motorcycle skills tests. Everything on the DMV's online services list can be done without a trip to Richmond Central.
Appointments and what you can do online
The DMV gives three ways through the door at Richmond Central: schedule an appointment, reserve a spot for same day service, or walk in, all on its appointments page; a CDL skills test is booked ahead, and the DMV charges $50 for a missed one the examiner was not told about.
A renewal, a replacement, an address change, a registration renewal and a driver transcript for someone near Richmond Central can be done without the trip through the DMV's online services; the online services guide says which transactions those are, and the DMV runs mobile offices for places far from a center.
The notice DMV shows for Richmond Central
The DMV shows this notice for Richmond Central: Virginia DMV is using the Automated Road Test System (ARTS) as the new way to conduct Road Skills Tests; ARTS is an application on a DMV-provided cell phone that is placed on your dashboard during the Road Skills Test; ARTS will record information about the vehicle (ex. speed, location, stopping/starting smoothly, etc.) during the test; ARTS will also record video and audio during the test to capture what the DMV Examiner is observing and hearing; The information and recording will be kept confidential and will only be accessed by authorized employees or agents of DMV; The outcome of the Road Skills Test will be based solely on the DMV Examiner's evaluation; During the Road Skills Test, the driver needs to follow all the instructions they are given by ARTS and the examiner; The driver is responsible for driving safely and following all Virginia motor vehicle and traffic laws while taking the test.
Other DMV offices near Richmond Central
The Virginia DMV lists 3 other DMV offices in Richmond besides Richmond Central:
- Chesterfield Customer Service Center, Richmond, 610 Johnston Willis Drive, Richmond, VA 23236-3949
- East Henrico Customer Service Center, 5517 South Laburnum Avenue, Richmond, VA 23231-4430
- West Henrico Customer Service Center, 9237 Quioccasin Road, Richmond, VA 23229-5425
By straight line distance from the map point for Richmond Central, the 5 nearest are:
- West Henrico Customer Service Center, 9237 Quioccasin Road, Richmond, VA 23229-5425, about 7 miles
- East Henrico Customer Service Center, 5517 South Laburnum Avenue, Richmond, VA 23231-4430, about 7 miles
- Chesterfield Customer Service Center, Richmond, 610 Johnston Willis Drive, Richmond, VA 23236-3949, about 8 miles
- Ashland Customer Service Center, Ashland Hanover Shopping Center 252 A Washington Highway, Ashland, VA 23005, about 14 miles
- Chester Customer Service Center, 12100 Branders Creek Drive, Chester, VA 23831-1499, about 14 miles
All 133 Virginia DMV offices, Richmond Central among them, are on the Virginia DMV office list.
Before you go to Richmond Central
For a first license, a REAL ID or an ID card at Richmond Central take the documents the DMV requires: identity, legal presence, Social Security number and two proofs of Virginia residency, set out in the Virginia REAL ID guide and the identity and residency guide.
What a visit to Richmond Central costs is on the DMV's fee schedule DMV 201 and in the Virginia fee guide: $4 a year for a license with a $20 minimum, $10 more for a REAL ID, $15 for a title and $30.75 a year for a passenger car under 4,000 pounds.
The number on this page, where the DMV gives one, reaches Richmond Central; the DMV's contact center is (804) 497-7100.
Questions about Richmond Central
Where is Richmond Central Customer Service Center?
The Virginia DMV lists Richmond Central at 2300 West Broad Street, Richmond, VA 23269.
What are the hours at Richmond Central?
The Virginia DMV publishes the Richmond Central hours as Monday to Friday 8:00 am to 5:00 pm, Saturday 8:00 am to 12:00 pm, Sunday closed.
Is Richmond Central open on Saturday?
Yes, Richmond Central opens 8:00 am to 12:00 pm on Saturday.
What is the telephone number for Richmond Central?
The Virginia DMV gives (804) 497-7100.
What can you do at Richmond Central?
The Virginia DMV lists 4 services for Richmond Central, the first being road skills testing: in-car.
What kind of office is Richmond Central?
The Virginia DMV lists Richmond Central as a customer service center.
Are there other DMV offices in Richmond besides Richmond Central?
Yes, 3 more in Richmond besides Richmond Central: Chesterfield Customer Service Center, Richmond, East Henrico Customer Service Center and West Henrico Customer Service Center.
More Virginia DMV pages
Other offices and the rules behind them: all 133 Virginia DMV offices and the Virginia DMV guide.
What to bring and what it costs before you go: the Virginia license renewal, registering a vehicle in Virginia and how a Virginia car title is transferred.
The courts, sheriffs and recorders of Virginia are indexed separately on the Virginia public records page.