What this page says about Gloucester was read from the Virginia DMV's own page for it, its locations page, its appointments page and its 2026 holiday announcement on October 21, 2026, and those pages are linked beside each fact.
Gloucester Customer Service Center at 2348 York Crossing Drive, Hayes, VA 23072: its hours, the services the DMV lists as available and not available, appointments and same day reservations, and the other offices nearby.
In this guide: Address and telephone, Hours at Gloucester, What Gloucester handles, Appointments and what you can do online, Other DMV offices near Gloucester, Before you go to Gloucester, Questions about Gloucester
Address and telephone
Gloucester Customer Service Center
2348 York Crossing Drive, Hayes, VA 23072
Telephone: (804) 497-7100
The Virginia DMV keeps a page of its own for Gloucester, read October 21, 2026, with the address, every day's hours, the telephone and fax numbers, the services available and not available there and the notices it carries.
The DMV places Gloucester at 37.27533, -76.496391.
Hours at Gloucester
| Day | Hours at 2348 York Crossing Drive |
|---|---|
| Monday | 8:00 am to 5:00 pm |
| Tuesday | 8:00 am to 5:00 pm |
| Wednesday | 8:00 am to 5:00 pm |
| Thursday | 8:00 am to 5:00 pm |
| Friday | 8:00 am to 5:00 pm |
| Saturday | 8:00 am to 12:00 pm |
| Sunday | Closed |
The DMV publishes the week at Gloucester Customer Service Center as Monday to Friday 8:00 am to 5:00 pm, Saturday 8:00 am to 12:00 pm, Sunday closed.
Gloucester opens on Saturday, 8:00 am to 12:00 pm, which most Virginia customer service centers do for the morning.
Gloucester closes on the 2026 state holidays the DMV announced in January for its customer service centers, with the end of year dates still to be announced when this page was written; the DMV says a DMV Select office may follow a different schedule.
What Gloucester handles
The DMV lists 3 services available at Gloucester Customer Service Center:
- Road Skills Testing: In-car
- E-Z Pass: Full-service Account Management
- E-Z Pass: Standard Only
Gloucester is a DMV customer service center, run by the DMV itself: licenses, ID cards, REAL ID, driver privilege cards, titles, registration, plates, records and, where listed above, the road and motorcycle skills tests. Everything on the DMV's online services list can be done without a trip to Gloucester.
The DMV lists these as not available at Gloucester: Motorcycle Skills Testing.
Appointments and what you can do online
The DMV gives three ways through the door at Gloucester: schedule an appointment, reserve a spot for same day service, or walk in, all on its appointments page; a CDL skills test is booked ahead, and the DMV charges $50 for a missed one the examiner was not told about.
A renewal, a replacement, an address change, a registration renewal and a driver transcript for someone near Gloucester can be done without the trip through the DMV's online services; the online services guide says which transactions those are, and the DMV runs mobile offices for places far from a center.
Other DMV offices near Gloucester
Gloucester Customer Service Center is the only office The Virginia DMV lists in Hayes.
By straight line distance from the map point for Gloucester, the 5 nearest are:
- Newport News Customer Service Center, 12730 Patrick Henry Drive, Newport News, VA 23602-9515, about 9 miles
- Williamsburg Customer Service Center, 5235 John Tyler Highway, Williamsburg, VA 23185, about 13 miles
- Hampton Customer Service Center, 8109 Roanoke Avenue, 8109 Roanoke Avenue, Hampton, VA 23605-1637, about 18 miles
- Smithfield Customer Service Center, 1403 S Church St, Smithfield, VA 23430, about 22 miles
- Portsmouth Customer Service Center, 6400 Bickford Parkway, 6400 Bickford Parkway, Portsmouth, VA 23703-2900, about 29 miles
All 133 Virginia DMV offices, Gloucester among them, are on the Virginia DMV office list.
Before you go to Gloucester
For a first license, a REAL ID or an ID card at Gloucester take the documents the DMV requires: identity, legal presence, Social Security number and two proofs of Virginia residency, set out in the Virginia REAL ID guide and the identity and residency guide.
What a visit to Gloucester costs is on the DMV's fee schedule DMV 201 and in the Virginia fee guide: $4 a year for a license with a $20 minimum, $10 more for a REAL ID, $15 for a title and $30.75 a year for a passenger car under 4,000 pounds.
The number on this page, where the DMV gives one, reaches Gloucester; the DMV's contact center is (804) 497-7100.
Questions about Gloucester
Where is Gloucester Customer Service Center?
The Virginia DMV lists Gloucester at 2348 York Crossing Drive, Hayes, VA 23072.
What are the hours at Gloucester?
The Virginia DMV publishes the Gloucester hours as Monday to Friday 8:00 am to 5:00 pm, Saturday 8:00 am to 12:00 pm, Sunday closed.
Is Gloucester open on Saturday?
Yes, Gloucester opens 8:00 am to 12:00 pm on Saturday.
What is the telephone number for Gloucester?
The Virginia DMV gives (804) 497-7100.
What can you do at Gloucester?
The Virginia DMV lists 3 services for Gloucester, the first being road skills testing: in-car.
What kind of office is Gloucester?
The Virginia DMV lists Gloucester as a customer service center.
More Virginia DMV pages
Other offices and the rules behind them: all 133 Virginia DMV offices and the Virginia DMV guide.
What to bring and what it costs before you go: the Virginia license renewal, how a car is registered in Virginia and titling a vehicle in Virginia.
The courts, sheriffs and recorders of Virginia are indexed separately on the Virginia public records page.