What this page says about Gate City was read from the Virginia DMV's own page for it, its locations page, its appointments page and its 2026 holiday announcement on October 21, 2026, and those pages are linked beside each fact.
Gate City Customer Service Center at 382 Jones Street, Suite 101, Gate City, VA 24251: its hours, the services the DMV lists as available and not available, appointments and same day reservations, and the other offices nearby.
In this guide: Address and telephone, Hours at Gate City, What Gate City handles, Appointments and what you can do online, Other DMV offices near Gate City, Before you go to Gate City, Questions about Gate City
Address and telephone
Gate City Customer Service Center
382 Jones Street
Suite 101, Gate City, VA 24251
Telephone: (804) 497-7100
The Virginia DMV keeps a page of its own for Gate City, read October 21, 2026, with the address, every day's hours, the telephone and fax numbers, the services available and not available there and the notices it carries.
The DMV places Gate City at 36.64218442, -82.57055998.
Hours at Gate City
| Day | Hours at 382 Jones Street |
|---|---|
| Monday | 8:00 am to 5:00 pm |
| Tuesday | 8:00 am to 5:00 pm |
| Wednesday | 8:00 am to 5:00 pm |
| Thursday | 8:00 am to 5:00 pm |
| Friday | 8:00 am to 5:00 pm |
| Saturday | Closed |
| Sunday | Closed |
The DMV publishes the week at Gate City Customer Service Center as Monday to Friday 8:00 am to 5:00 pm, Saturday and Sunday closed.
Gate City has no Saturday hours, unlike most Virginia customer service centers, which open Saturday morning.
Gate City closes on the 2026 state holidays the DMV announced in January for its customer service centers, with the end of year dates still to be announced when this page was written; the DMV says a DMV Select office may follow a different schedule.
What Gate City handles
The DMV lists 1 service available at Gate City Customer Service Center:
- Road Skills Testing: In-car
Gate City is a DMV customer service center, run by the DMV itself: licenses, ID cards, REAL ID, driver privilege cards, titles, registration, plates, records and, where listed above, the road and motorcycle skills tests. Everything on the DMV's online services list can be done without a trip to Gate City.
The DMV lists these as not available at Gate City: HAZMAT Background Check Applications and Fingerprinting, E-Z Pass: Full-service Account Management, E-Z Pass: Standard Only.
Appointments and what you can do online
The DMV gives three ways through the door at Gate City: schedule an appointment, reserve a spot for same day service, or walk in, all on its appointments page; a CDL skills test is booked ahead, and the DMV charges $50 for a missed one the examiner was not told about.
A renewal, a replacement, an address change, a registration renewal and a driver transcript for someone near Gate City can be done without the trip through the DMV's online services; the online services guide says which transactions those are, and the DMV runs mobile offices for places far from a center.
Other DMV offices near Gate City
Gate City Customer Service Center is the only office The Virginia DMV lists in Gate City.
By straight line distance from the map point for Gate City, the 5 nearest are:
- Norton Customer Service Center, 1729 Park Avenue S.W., Norton, VA 24273-1608, about 20 miles
- Jonesville Customer Service Center, 195 Hill Street, Jonesville, VA 24263-7835, about 30 miles
- Lebanon Customer Service Center, 567 W. Main Street, Lebanon, VA 24266, about 32 miles
- Clintwood Customer Service Center, 2311 Dickenson Hwy., Clintwood, VA 24228-6020, about 34 miles
- Abingdon Customer Service Center, 25552 Lee Highway, 25552 Lee Highway, Abingdon, VA 24211-7466, about 37 miles
All 133 Virginia DMV offices, Gate City among them, are on the Virginia DMV office list.
Before you go to Gate City
For a first license, a REAL ID or an ID card at Gate City take the documents the DMV requires: identity, legal presence, Social Security number and two proofs of Virginia residency, set out in the Virginia REAL ID guide and the identity and residency guide.
What a visit to Gate City costs is on the DMV's fee schedule DMV 201 and in the Virginia fee guide: $4 a year for a license with a $20 minimum, $10 more for a REAL ID, $15 for a title and $30.75 a year for a passenger car under 4,000 pounds.
The number on this page, where the DMV gives one, reaches Gate City; the DMV's contact center is (804) 497-7100.
Questions about Gate City
Where is Gate City Customer Service Center?
The Virginia DMV lists Gate City at 382 Jones Street, Suite 101, Gate City, VA 24251.
What are the hours at Gate City?
The Virginia DMV publishes the Gate City hours as Monday to Friday 8:00 am to 5:00 pm, Saturday and Sunday closed.
Is Gate City open on Saturday?
No. The Virginia DMV lists Gate City as closed on Saturday.
What is the telephone number for Gate City?
The Virginia DMV gives (804) 497-7100.
What can you do at Gate City?
The Virginia DMV lists 1 services for Gate City, the first being road skills testing: in-car.
What kind of office is Gate City?
The Virginia DMV lists Gate City as a customer service center.
More Virginia DMV pages
Other offices and the rules behind them: all 133 Virginia DMV offices and the Virginia DMV guide.
What to bring and what it costs before you go: when a Virginia license has to be renewed, registering a vehicle in Virginia and how a Virginia car title is transferred.
The courts, the sheriff and the recorder for the same place are on SearchSystems: Scott County public records.