What this page says about Covington was read from the Virginia DMV's own page for it, its locations page, its appointments page and its 2026 holiday announcement on October 21, 2026, and those pages are linked beside each fact.
Covington Customer Service Center at 121 Mall Road, Covington, VA 24426: its hours, the services the DMV lists as available and not available, appointments and same day reservations, and the other offices nearby.
In this guide: Address and telephone, Hours at Covington, What Covington handles, Appointments and what you can do online, Other DMV offices near Covington, Before you go to Covington, Questions about Covington
Address and telephone
Covington Customer Service Center
121 Mall Road, Covington, VA 24426
Telephone: (804) 497-7100
The Virginia DMV keeps a page of its own for Covington, read October 21, 2026, with the address, every day's hours, the telephone and fax numbers, the services available and not available there and the notices it carries.
The DMV places Covington at 37.773045, -79.967519.
Hours at Covington
| Day | Hours at 121 Mall Road |
|---|---|
| Monday | 8:00 am to 5:00 pm |
| Tuesday | 8:00 am to 5:00 pm |
| Wednesday | 8:00 am to 5:00 pm |
| Thursday | 8:00 am to 5:00 pm |
| Friday | 8:00 am to 5:00 pm |
| Saturday | Closed |
| Sunday | Closed |
The DMV publishes the week at Covington Customer Service Center as Monday to Friday 8:00 am to 5:00 pm, Saturday and Sunday closed.
Covington has no Saturday hours, unlike most Virginia customer service centers, which open Saturday morning.
Covington closes on the 2026 state holidays the DMV announced in January for its customer service centers, with the end of year dates still to be announced when this page was written; the DMV says a DMV Select office may follow a different schedule.
What Covington handles
The DMV publishes no service list for Covington Customer Service Center, so what it does is what a customer service center does under the DMV's rules.
Covington is a DMV customer service center, run by the DMV itself: licenses, ID cards, REAL ID, driver privilege cards, titles, registration, plates, records and, where listed above, the road and motorcycle skills tests. Everything on the DMV's online services list can be done without a trip to Covington.
The DMV lists these as not available at Covington: Motorcycle Skills Testing, HAZMAT Background Check Applications and Fingerprinting, E-Z Pass: Full-service Account Management, E-Z Pass: Standard Only.
Appointments and what you can do online
The DMV gives three ways through the door at Covington: schedule an appointment, reserve a spot for same day service, or walk in, all on its appointments page; a CDL skills test is booked ahead, and the DMV charges $50 for a missed one the examiner was not told about.
A renewal, a replacement, an address change, a registration renewal and a driver transcript for someone near Covington can be done without the trip through the DMV's online services; the online services guide says which transactions those are, and the DMV runs mobile offices for places far from a center.
Other DMV offices near Covington
Covington Customer Service Center is the only office The Virginia DMV lists in Covington.
By straight line distance from the map point for Covington, the 5 nearest are:
- Lexington Customer Service Center, 110 East Midland Trail, Lexington, VA 24450-5700, about 29 miles
- Roanoke Customer Service Center, 5220 Valleypark Drive, Roanoke, VA 24019, about 30 miles
- Bedford Customer Service Center, 1128 E. Lynchburg Salem Turnpike, Suite 950, Bedford, VA 24523, about 40 miles
- Christiansburg Customer Service Center, 385 Arbor Drive, Christiansburg, VA 24073-6577, about 49 miles
- Lynchburg Customer Service Center, 3236 Odd Fellows Road, Lynchburg, VA 24501-5012, about 52 miles
All 133 Virginia DMV offices, Covington among them, are on the Virginia DMV office list.
Before you go to Covington
For a first license, a REAL ID or an ID card at Covington take the documents the DMV requires: identity, legal presence, Social Security number and two proofs of Virginia residency, set out in the Virginia REAL ID guide and the identity and residency guide.
What a visit to Covington costs is on the DMV's fee schedule DMV 201 and in the Virginia fee guide: $4 a year for a license with a $20 minimum, $10 more for a REAL ID, $15 for a title and $30.75 a year for a passenger car under 4,000 pounds.
The number on this page, where the DMV gives one, reaches Covington; the DMV's contact center is (804) 497-7100.
Questions about Covington
Where is Covington Customer Service Center?
The Virginia DMV lists Covington at 121 Mall Road, Covington, VA 24426.
What are the hours at Covington?
The Virginia DMV publishes the Covington hours as Monday to Friday 8:00 am to 5:00 pm, Saturday and Sunday closed.
Is Covington open on Saturday?
No. The Virginia DMV lists Covington as closed on Saturday.
What is the telephone number for Covington?
The Virginia DMV gives (804) 497-7100.
What can you do at Covington?
The Virginia DMV publishes no service list for Covington; it is a customer service center.
What kind of office is Covington?
The Virginia DMV lists Covington as a customer service center.
More Virginia DMV pages
Other offices and the rules behind them: all 133 Virginia DMV offices and the Virginia DMV guide.
What to bring and what it costs before you go: renewing a Virginia license, how a car is registered in Virginia and titling a vehicle in Virginia.
The courts, sheriffs and recorders of Virginia are indexed separately on the Virginia public records page.