What this page says about 916 N. Massachusetts Ave. was read from the FLHSMV Polk County locations page on October 16, 2026, and that page is linked beside each fact.
Lakeland Tax Collector Service Center at 916 N. Massachusetts Ave., Lakeland, FL 33801: its hours, the work FLHSMV lists for it, who operates it, how to book, and the other counters in Polk County.
In this guide: Address, Hours, Services at this office, Who runs this office, Appointments and online options, Other offices in Polk County, Before you go, Questions about the Lakeland office
Address
Lakeland Tax Collector Service Center
916 N. Massachusetts Ave., Lakeland, FL 33801
Telephone: 863-534-4700
FLHSMV lists 916 N. Massachusetts Ave. on its Polk County locations page, read October 16, 2026.
FLHSMV gives the map point for this address as 28.0535478, -81.9549198.
Hours
FLHSMV publishes the hours for the Lakeland office at 916 N. Massachusetts Ave. as DL: Mon-Fri 8:30am-4:00pm MV: Mon-Fri 8:30am-5:00pm, and that wording is the agency's own because the counter does not keep one opening time across the week.
Read that line before travelling to Lakeland, because the driver license and motor vehicle counters at 916 N. Massachusetts Ave. close at different times.
The Lakeland office at 916 N. Massachusetts Ave. is shut on the Florida state holidays as well, which the Department of Management Services publishes each year.
Services at this office
FLHSMV marks 916 N. Massachusetts Ave., in Polk County, as a DL & MV office, which means driver licenses and motor vehicle work.
At 916 N. Massachusetts Ave., FLHSMV notes: Driver License and ID Card services are offered by appointment only to Polk County Residents. Please visit www.polktaxes.com; CDL HazMat; No Medical Road Tests administered at this location; Kiosk with Vehicle Registration.
Hazardous materials endorsement work is handled at 916 N. Massachusetts Ave., which only some Florida offices do, and the rules behind it are in the Florida commercial driver license guide.
A self service kiosk at 916 N. Massachusetts Ave. renews a vehicle registration without joining the counter queue.
Who runs this office
The Lakeland office at 916 N. Massachusetts Ave. is run by the county tax collector under contract with FLHSMV.
Because it is run locally, the opening hours and the appointment system at the N. Massachusetts Ave counter are set in Polk County rather than in Tallahassee, and some transactions carry a county service charge on top of the state fee.
Appointments and online options
FLHSMV says an appointment can be booked online for 916 N. Massachusetts Ave..
The office that runs the N. Massachusetts Ave counter keeps its own page at polktaxes.com, which is where a change to its hours shows up before FLHSMV picks it up.
For a renewal or a replacement, FLHSMV sends people at 916 N. Massachusetts Ave. to the statewide MyDMV Portal rather than the counter, and what that portal will and will not do is set out in the Florida driver license renewal guide and the registration renewal guide.
Other offices in Polk County
Apart from 916 N. Massachusetts Ave., FLHSMV lists 7 other service centers in Polk County:
- Davenport, 2000 Deer Creek Commerce Lane, Davenport, FL 33837, DL & MV
- Bartow, 430 E. Main St., Bartow, FL 33830, DL & MV
- Lake Alfred, 200 Government Center Blvd., Haines City, FL 33844, DL & MV
- Lake Wales, 658 Highway 60 W., Lake Wales, FL 33853, DL & MV
- First Lakeland Tag Agency, 4130 Florida Ave S,, Lakeland, FL 33813, MV
- Express Auto Tags of Winter Haven, 300 Avenue M NW, Winter Haven, FL 33881, MV
- Express Auto Tags of North Lakeland, 4933 US Highway 98 N, Lakeland, FL 33809, MV
All 266 Florida service centers, the N. Massachusetts Ave counter among them, are on the Florida service center list.
Before you go
Like every Florida service center, the N. Massachusetts Ave counter wants identity, Social Security and two Florida residential address documents before it will issue, and the Florida REAL ID guide sets out which papers count.
Call 863-534-4700 before travelling to 916 N. Massachusetts Ave. if your transaction is unusual, because that number reaches the office itself rather than a statewide queue.
Questions about the Lakeland office
Where is the Lakeland service center at 916 N. Massachusetts Ave.?
FLHSMV gives the address as 916 N. Massachusetts Ave., Lakeland, FL 33801, on its Polk County locations page.
What are the hours at 916 N. Massachusetts Ave.?
FLHSMV publishes the 916 N. Massachusetts Ave. hours as DL: Mon-Fri 8:30am-4:00pm MV: Mon-Fri 8:30am-5:00pm.
What is the telephone number for the 916 N. Massachusetts Ave. office?
FLHSMV gives 863-534-4700 for 916 N. Massachusetts Ave., Lakeland, FL 33801.
Does the office at 916 N. Massachusetts Ave. do both licenses and tags?
FLHSMV marks 916 N. Massachusetts Ave. as DL & MV, which is driver licenses and motor vehicle work.
Who operates the Lakeland office at 916 N. Massachusetts Ave. office?
The counter at 916 N. Massachusetts Ave. is run by the county tax collector under contract with FLHSMV.
Besides 916 N. Massachusetts Ave., how many other service centers are in Polk County?
Besides 916 N. Massachusetts Ave., FLHSMV lists 7 others in Polk County.