What this page says about Massena was read on October 21, 2026 from the state's own DMV office data, published by the New York State DMV on data.ny.gov, from dmv.ny.gov and from the Vehicle and Traffic Law, and those sources are linked beside each fact.
Massena DMV Office at 21 Harrowgate Cmns, Massena, NY 13662: every day's hours, the transactions the state lists for it, who runs it, the notice it carries and the other offices in St. Lawrence County.
In this guide: Address and telephone, Hours at Massena, What Massena handles, Who runs Massena, Appointments and what you can do online, Other DMV offices in St. Lawrence County, Before you go to Massena, Questions about Massena
Address and telephone
Massena DMV office
21 Harrowgate Cmns
Massena, NY 13662
Telephone: (315) 764-1727
The New York State Department of Motor Vehicles lists Massena at 21 Harrowgate Cmns, Massena, NY 13662 in its own office table, which it published last on October 21, 2026 and which was read for this page the same day.
The state gives the map point for Massena as 44.92259, -74.89403, in its office locations data.
Hours at Massena
| Day | Hours |
|---|---|
| Monday | 8:00 AM to 3:45 PM |
| Tuesday | 8:00 AM to 3:45 PM |
| Wednesday | 8:00 AM to 3:45 PM |
| Thursday | 8:00 AM to 3:45 PM |
| Friday | 8:00 AM to 3:45 PM |
| Saturday | Closed |
| Sunday | Closed |
The state publishes the Massena week as Monday to Friday 8:00 AM to 3:45 PM, and those are the counter hours rather than the hours of the building around it.
Massena is shut at the weekend, so a Saturday errand means one of the 14 New York offices that does open on a Saturday.
The next closing the state names for Massena is Veterans' Day, November 11, 2026.
What Massena handles
The state lists 4 transactions for Massena by name:
- Take a Car or Motorcycle Permit Test 8:00 AM - 3:30 PM
- Upgrade to Real ID or EDL 8:00 AM - 3:30 PM
- Dealer Motorcycle 8:00 AM - 4:00 PM
- Dealer Plates 8:00 AM - 4:00 PM
A transaction that is not on that list is not done at 21 Harrowgate Cmns, which is the point of the list: the state publishes it office by office rather than claiming every counter does everything.
As a county office, Massena works under section 205 of the Vehicle and Traffic Law, which has the county clerk act as the agent of the Commissioner of Motor Vehicles in registering vehicles, issuing non-driver identification cards and drivers' licenses on an inspector's certification, receiving certificate of title papers and handling motor vehicle enforcement transactions.
What the transactions on the Massena list actually require is set out guide by guide: New York permit test and road test guide, New York motorcycle license guide and New York REAL ID and Enhanced license guide.
Who runs Massena
Massena is run by the county clerk as an agent of the state DMV.
That is why the hours above are set in St. Lawrence rather than in Albany, and why the clerk keeps 10.75 percent of the gross receipts from the motor vehicle work done at 21 Harrowgate Cmns, the retention percentage written into section 205.
St. Lawrence County, where Massena sits, is one of the 51 New York counties whose clerk holds that agency, while the 11 the statute excepts by name, Albany, Bronx, Kings, Nassau, New York, Onondaga, Queens, Richmond, Rockland, Suffolk and Westchester, have state run district offices instead.
Appointments and what you can do online
On its office locator the DMV says it "strongly encourage[s] making a reservation" at offices such as Massena, and that when waits are long only people holding one are let in. The same page says booking is "not available for all DMV office locations", so whether Massena takes a reservation is settled on that locator and not here.
Anything that can be finished online does not need Massena at all, and the New York online services guide sets out which transactions those are.
Other DMV offices in St. Lawrence County
Besides Massena, the state lists 3 other DMV listings in St. Lawrence County:
- Canton, 80 State Highway 310, Canton, county office
- Gouverneur, 1227 US Highway 11, Gouverneur, county office
- Ogdensburg, 206-210 Ford St, Ogdensburg, county office
Every one of the 142 New York listings, Massena among them, is on the New York DMV office list, and the public records for this county are on the St. Lawrence County page.
Before you go to Massena
Call (315) 764-1727 before setting out for 21 Harrowgate Cmns if your transaction is at all unusual, because the state files that number as the public line for Massena itself rather than as a statewide queue.
Take to Massena the documents the transaction needs rather than the ones you happen to have: what counts for a New York license or ID is listed in the REAL ID and Enhanced license guide, and what a registration needs is in the registration guide. A second trip to Massena costs more than the reading does.
What you pay is set statewide rather than at the Massena counter, and the current schedule is in the New York DMV fee guide.
Questions about Massena
Where is the Massena DMV office?
The state lists Massena at 21 Harrowgate Cmns, Massena, NY 13662.
What are the hours at Massena?
The state publishes Massena as Monday to Friday 8:00 AM to 3:45 PM.
What is the telephone number for Massena?
The state gives (315) 764-1727 for Massena.
Is Massena open on a Saturday?
No. The state lists Massena as closed on Saturday.
Who runs Massena?
Massena is run by the county clerk as an agent of the state DMV.
What can you do at Massena?
The state names 4 transactions for Massena, beginning with Take a Car or Motorcycle Permit Test 8:00 AM - 3:30 PM.
How many other DMV offices are in St. Lawrence County besides Massena?
The state lists 3 others in St. Lawrence County besides Massena.