What this page says about Canandaigua was read on October 21, 2026 from the state's own DMV office data, published by the New York State DMV on data.ny.gov, from dmv.ny.gov and from the Vehicle and Traffic Law, and those sources are linked beside each fact.
Canandaigua DMV Office at 20 Ontario St, Canandaigua, NY 14424: every day's hours, the transactions the state lists for it, who runs it, the notice it carries and the other offices in Ontario County.
In this guide: Address and telephone, Hours at Canandaigua, What Canandaigua handles, Who runs Canandaigua, Appointments and what you can do online, Other DMV offices in Ontario County, Before you go to Canandaigua, Questions about Canandaigua
Address and telephone
Canandaigua DMV office
20 Ontario St
Canandaigua, NY 14424
Telephone: (585) 396-4210
The New York State Department of Motor Vehicles lists Canandaigua at 20 Ontario St, Canandaigua, NY 14424 in its own office table, which it published last on October 21, 2026 and which was read for this page the same day.
The state gives the map point for Canandaigua as 42.88888, -77.28018, in its office locations data.
Hours at Canandaigua
| Day | Hours |
|---|---|
| Monday | 8:30 AM to 4:00 PM |
| Tuesday | 8:30 AM to 4:00 PM |
| Wednesday | 8:30 AM to 4:00 PM |
| Thursday | 8:30 AM to 4:00 PM |
| Friday | 8:30 AM to 4:00 PM |
| Saturday | Closed |
| Sunday | Closed |
The state publishes the Canandaigua week as Monday to Friday 8:30 AM to 4:00 PM, and those are the counter hours rather than the hours of the building around it.
Canandaigua is shut at the weekend, so a Saturday errand means one of the 14 New York offices that does open on a Saturday.
The next closing the state names for Canandaigua is Veterans' Day, November 11, 2026.
What Canandaigua handles
The state lists 7 transactions for Canandaigua by name:
- Knowledge Test Escort 8:30 AM - 1:00 PM - NO APPOINTMENTS. WALK-INS ONLY. Monday - Thursday
- Take a CDL Test 8:30 AM - 1:00 PM NO CDL TEST ON FRIDAYS - NO APPOINTMENTS. WALK-INS ONLY. Monday - Thursday
- Upgrade to Real ID or EDL 8:30 AM - 3:30 PM - NO APPOINTMENTS. WALK-INS ONLY. Monday - Friday
- Exchange Out-of-State License 8:30 AM - 3:30 PM - NO APPOINTMENTS. WALK-INS ONLY. Monday - Friday
- Enforcement 8:30 AM - 3:30 PM - Monday - Friday
- Take a Car or Motorcycle Permit Test 8:30 AM - 3:30 PM - NO APPOINTMENTS. WALK-INS ONLY
- Dealer Plates Monday - Thursday 8:30 AM - 11:00 AM & 2:00 PM - 3:30 PM, Friday 8:30 AM - 11:00 PM - NO APPOINTMENTS. WALK-INS ONLY
A transaction that is not on that list is not done at 20 Ontario St, which is the point of the list: the state publishes it office by office rather than claiming every counter does everything.
As a county office, Canandaigua works under section 205 of the Vehicle and Traffic Law, which has the county clerk act as the agent of the Commissioner of Motor Vehicles in registering vehicles, issuing non-driver identification cards and drivers' licenses on an inspector's certification, receiving certificate of title papers and handling motor vehicle enforcement transactions.
What the transactions on the Canandaigua list actually require is set out guide by guide: New York permit test and road test guide, New York commercial driver license guide, New York REAL ID and Enhanced license guide, New York guide for drivers moving in and New York motorcycle license guide.
Who runs Canandaigua
Canandaigua is run by the county clerk as an agent of the state DMV.
That is why the hours above are set in Ontario rather than in Albany, and why the clerk keeps 10.75 percent of the gross receipts from the motor vehicle work done at 20 Ontario St, the retention percentage written into section 205.
Ontario County, where Canandaigua sits, is one of the 51 New York counties whose clerk holds that agency, while the 11 the statute excepts by name, Albany, Bronx, Kings, Nassau, New York, Onondaga, Queens, Richmond, Rockland, Suffolk and Westchester, have state run district offices instead.
Appointments and what you can do online
On its office locator the DMV says it "strongly encourage[s] making a reservation" at offices such as Canandaigua, and that when waits are long only people holding one are let in. The same page says booking is "not available for all DMV office locations", so whether Canandaigua takes a reservation is settled on that locator and not here.
Anything that can be finished online does not need Canandaigua at all, and the New York online services guide sets out which transactions those are.
Other DMV offices in Ontario County
The state lists Canandaigua as the only DMV listing in the whole of Ontario County, so the next nearest counter is across a county line.
Every one of the 142 New York listings, Canandaigua among them, is on the New York DMV office list, and the public records for this county are on the Ontario County page.
Before you go to Canandaigua
Call (585) 396-4210 before setting out for 20 Ontario St if your transaction is at all unusual, because the state files that number as the public line for Canandaigua itself rather than as a statewide queue.
Take to Canandaigua the documents the transaction needs rather than the ones you happen to have: what counts for a New York license or ID is listed in the REAL ID and Enhanced license guide, and what a registration needs is in the registration guide. A second trip to Canandaigua costs more than the reading does.
What you pay is set statewide rather than at the Canandaigua counter, and the current schedule is in the New York DMV fee guide.
Questions about Canandaigua
Where is the Canandaigua DMV office?
The state lists Canandaigua at 20 Ontario St, Canandaigua, NY 14424.
What are the hours at Canandaigua?
The state publishes Canandaigua as Monday to Friday 8:30 AM to 4:00 PM.
What is the telephone number for Canandaigua?
The state gives (585) 396-4210 for Canandaigua.
Is Canandaigua open on a Saturday?
No. The state lists Canandaigua as closed on Saturday.
Who runs Canandaigua?
Canandaigua is run by the county clerk as an agent of the state DMV.
What can you do at Canandaigua?
The state names 7 transactions for Canandaigua, beginning with Knowledge Test Escort 8:30 AM - 1:00 PM - NO APPOINTMENTS. WALK-INS ONLY. Monday - Thursday.
How many other DMV offices are in Ontario County besides Canandaigua?
None. The state lists Canandaigua as the only one in Ontario County.