Reviewed and updated October 4, 2026 by the SearchSystems.net editorial team. Every office link on this page was opened and checked against the office's own website at review time.
Canandaigua is a city in Ontario County, New York, with about 10,000 residents (2024 Census Bureau estimate). Its public records are split between the city and the county. The city keeps council records and its own licenses and permits; court cases, jail bookings, deeds and vital records are county or state records. This guide names the Canandaigua offices SearchSystems verified, links to each one's own website and gives the phone number and address where the office publishes them. SearchSystems verified 3 city office pages for Canandaigua, every one opened and checked.
In this guide: City or county, City Clerk, City Hall, Records requests, Other cities and Questions.
City or county record: where Canandaigua records are kept
- Kept by the City of Canandaigua: council and board meeting records, ordinances and the city's own licenses and permits.
- Kept by Ontario County or the state: court cases, jail bookings, deeds and property values and birth and death certificates. These are not city records; they are in the Ontario County public records guide under court records, jail lookups, property records and vital records.
Canandaigua City Clerk: council records and ordinances
The City Clerk keeps the official records of the city government: council and board agendas and minutes, ordinances and resolutions, and the city's contracts and other official documents. The office below is the one SearchSystems verified for Canandaigua.
- Website: canandaiguanewyork.gov/192/City-Clerk (page title: City Clerk | Canandaigua, NY)
- Phone: 585-337-2169
- Hours: Monday - Friday 9 am - 4 pm
- Checked: September 25, 2026, the page answered.
Canandaigua City Hall: departments, licenses and permits
Business licenses, building permits, code enforcement cases and the city's other records are kept by the department that issued them. The city's own website below lists its departments and how to reach them.
- Website: canandaiguanewyork.gov/m/directory/department?did=31 (page title: Staff Directory, City Hall)
- Phone: 585-396-5000
- Checked: September 25, 2026, the page answered.
Public records requests to Canandaigua
New York public records law applies to the city government of Canandaigua. The city runs one records request page for its departments; it is the page below, verified by SearchSystems. A request that names a date, an address, or a report or case number is the easiest to answer.
- Website: canandaiguanewyork.gov/399/Records-Request (page title: Records Request | Canandaigua, NY)
- Phone: 585-396-5035
- Address: 21 Ontario Street Canandaigua, NY 14424
- Hours: Monday through Friday 9 am to 5 pm
- Checked: September 25, 2026, the page answered.
A record the request page does not cover is asked for from the office that holds it: the City Clerk for council and city records and the department that issued a permit or license for its records.
Other cities and towns in Ontario County
SearchSystems has a guide like this one for these other cities and towns in Ontario County. The Ontario County public records guide covers the records the county keeps for all of them.
Frequently Asked Questions
Is this the official Canandaigua website?
No. SearchSystems.net is an independent public records directory, online since 1997. It links to the official Canandaigua offices listed above, and the city's own website is canandaiguanewyork.gov; SearchSystems does not hold records, charge for them or take requests.
Where do I find Canandaigua city council minutes and ordinances?
From the City Clerk at canandaiguanewyork.gov/192/City-Clerk, phone 585-337-2169. The office keeps the official agendas and minutes, ordinances and resolutions.
Where do I find court records or jail bookings for Canandaigua?
Canandaigua cases are heard by the courts that serve Ontario County, and people arrested in Canandaigua are usually booked into the county jail. Both are covered in the Ontario County public records guide on SearchSystems.
How do I request a public record from Canandaigua?
Through the city's records request page at canandaiguanewyork.gov/399/Records-Request, phone 585-396-5035. A record it does not cover is requested from the office that holds it: the City Clerk for council and city records and the department that issued a permit or license for its records.