What this page says about Albany Concourse Innovation Center was read on October 21, 2026 from the state's own DMV office data, published by the New York State DMV on data.ny.gov, from dmv.ny.gov and from the Vehicle and Traffic Law, and those sources are linked beside each fact.
Albany Concourse Innovation Center DMV Office at 263 Madison Ave, Empire State Plaza, Albany, NY 12210: every day's hours, the transactions the state lists for it, who runs it, the notice it carries and the other offices in Albany County.
In this guide: Address and telephone, Hours at Albany Concourse Innovation Center, What Albany Concourse Innovation Center handles, Who runs Albany Concourse Innovation Center, Appointments and what you can do online, Other DMV offices in Albany County, Before you go to Albany Concourse Innovation Center, Questions about Albany Concourse Innovation Center
Address and telephone
Albany Concourse Innovation Center DMV office
263 Madison Ave
Empire State Plaza
Albany, NY 12210
Telephone: the state does not publish a public number for this office
The New York State Department of Motor Vehicles lists Albany Concourse Innovation Center at 263 Madison Ave, Empire State Plaza, Albany, NY 12210 in its own office table, which it published last on October 21, 2026 and which was read for this page the same day.
The state gives the map point for Albany Concourse Innovation Center as 42.64833, -73.76035, in its office locations data.
The office is named Albany Concourse Innovation Center but the state addresses it in Albany, so a search on the office name alone can send you to the wrong part of Albany County.
Hours at Albany Concourse Innovation Center
| Day | Hours |
|---|---|
| Monday | 8:30 AM to 4:00 PM |
| Tuesday | 8:30 AM to 4:00 PM |
| Wednesday | 8:30 AM to 4:00 PM |
| Thursday | 8:30 AM to 4:00 PM |
| Friday | 8:30 AM to 4:00 PM |
| Saturday | Closed |
| Sunday | Closed |
The state publishes the Albany Concourse Innovation Center week as Monday to Friday 8:30 AM to 4:00 PM, and those are the counter hours rather than the hours of the building around it.
Albany Concourse Innovation Center is shut at the weekend, so a Saturday errand means one of the 14 New York offices that does open on a Saturday.
The next closing the state names for Albany Concourse Innovation Center is Veterans' Day, November 11, 2026.
What Albany Concourse Innovation Center handles
The state lists 8 transactions for Albany Concourse Innovation Center by name:
- Upgrade to Real ID or EDL
- Renew Photo Document -- New Photo/No Upgrade
- Renewal Photo Document (No Photo)
- Exchange Out-of-State License
- Change Information on a Photo Document
- Change Name on a Photo Document
- Get a non-Driver ID
- After Passing A CDL Road Test-Get a CDL License
A transaction that is not on that list is not done at 263 Madison Ave, which is the point of the list: the state publishes it office by office rather than claiming every counter does everything.
What the transactions on the Albany Concourse Innovation Center list actually require is set out guide by guide: New York REAL ID and Enhanced license guide, New York driver license renewal guide, New York guide for drivers moving in, New York name and address change guide and New York non-driver ID guide.
Who runs Albany Concourse Innovation Center
Albany Concourse Innovation Center is run by the New York State Department of Motor Vehicles itself.
Albany Concourse Innovation Center is in Albany County, one of the 11 counties, Albany, Bronx, Kings, Nassau, New York, Onondaga, Queens, Richmond, Rockland, Suffolk and Westchester, that section 205 excepts from the county clerk agency, so it is staffed and run by the state itself and there is no county retention on what you pay at 263 Madison Ave.
Appointments and what you can do online
On its office locator the DMV says it "strongly encourage[s] making a reservation" at offices such as Albany Concourse Innovation Center, and that when waits are long only people holding one are let in. The same page says booking is "not available for all DMV office locations", so whether Albany Concourse Innovation Center takes a reservation is settled on that locator and not here.
Anything that can be finished online does not need Albany Concourse Innovation Center at all, and the New York online services guide sets out which transactions those are.
Other DMV offices in Albany County
Besides Albany Concourse Innovation Center, the state lists 1 other DMV listing in Albany County:
- Albany, 855 Central Ave, Albany, district office
Every one of the 142 New York listings, Albany Concourse Innovation Center among them, is on the New York DMV office list, and the public records for this county are on the Albany County page.
Before you go to Albany Concourse Innovation Center
The state publishes no public telephone number for Albany Concourse Innovation Center, so there is nobody to ring ahead of a trip to 263 Madison Ave and the online services are the only way to check anything first.
Take to Albany Concourse Innovation Center the documents the transaction needs rather than the ones you happen to have: what counts for a New York license or ID is listed in the REAL ID and Enhanced license guide, and what a registration needs is in the registration guide. A second trip to Albany Concourse Innovation Center costs more than the reading does.
What you pay is set statewide rather than at the Albany Concourse Innovation Center counter, and the current schedule is in the New York DMV fee guide.
Questions about Albany Concourse Innovation Center
Where is the Albany Concourse Innovation Center DMV office?
The state lists Albany Concourse Innovation Center at 263 Madison Ave, Empire State Plaza, Albany, NY 12210.
What are the hours at Albany Concourse Innovation Center?
The state publishes Albany Concourse Innovation Center as Monday to Friday 8:30 AM to 4:00 PM.
What is the telephone number for Albany Concourse Innovation Center?
The state publishes no public number for Albany Concourse Innovation Center.
Is Albany Concourse Innovation Center open on a Saturday?
No. The state lists Albany Concourse Innovation Center as closed on Saturday.
Who runs Albany Concourse Innovation Center?
Albany Concourse Innovation Center is run by the New York State Department of Motor Vehicles itself.
What can you do at Albany Concourse Innovation Center?
The state names 8 transactions for Albany Concourse Innovation Center, beginning with Upgrade to Real ID or EDL.
How many other DMV offices are in Albany County besides Albany Concourse Innovation Center?
The state lists 1 others in Albany County besides Albany Concourse Innovation Center.