Reviewed and updated October 9, 2026 by the SearchSystems.net editorial team. The arrest and crime counts are the ones each agency reported to the FBI, as the FBI held them on October 8, 2026. Every office link was opened and checked against the office's own site between September 23, 2026 and September 25, 2026.
McAllen, Texas, in Hidalgo County, has about 149,000 residents (2024 Census Bureau estimate). A police report belongs to the agency whose officer wrote it, so which office holds a report from McAllen depends on where the incident happened. This guide names each agency, where its records page is and what the Texas Public Information Act requires of it.
This guide covers which agency, the city's records page, the sheriff's reports, what the law requires and common questions.
Related guides: McAllen public records, Hidalgo County police reports, McAllen arrest records, McAllen warrants, McAllen inmate search, McAllen criminal records, Texas arrest records and Texas inmate search.
Which Agency Holds a Report from McAllen
The report of an incident is released by the agency that took it; the court and the jail hold their own records of the same event, but not the report.
Inside McAllen that is the agency that reports to the FBI for the city (filed by the FBI as McAllen Police Department); outside it, the Hidalgo County Sheriff's Office.
The FBI's agency list also places eight other agencies and two campus police departments in Hidalgo County, each with a records office of its own.
Reports from the McAllen Police
For McAllen, SearchSystems opened and checked the McAllen police records page at mcallen.net/departments/pd/records-bureau (page title: Crime Records Bureau), phone (956) 681-2080, 1601 N. Bicentennial Blvd. McAllen, TX 78501, Monday - Friday 8:00am - 5:00pm, which answered when SearchSystems opened it on September 25, 2026.
The agency that reports for McAllen had 190 violent and 2,139 property crimes reported for 2025 and reported 5,027 arrests for 2025.
Reports from the Hidalgo County Sheriff's Office
The Hidalgo County Sheriff's Office is the county agency; it had 781 violent and 2,061 property crimes reported for 2025 and reported 7,026 arrests for 2023.
Its reports come from its records unit. The office's page SearchSystems verified is its jail page, at hidalgocounty.us/3007/Detention (page title: Detention | Hidalgo County, TX), which answered when SearchSystems opened it on September 23, 2026.
What the Texas Public Information Act Requires
Under the Texas Public Information Act the agency must answer a request within 10 business days, and it may charge the copy rates set by the Attorney General, plus labor for large requests. The request goes to the agency that holds the report, in writing, and does not have to say why the report is wanted.
Any other county record goes through the county records request page SearchSystems verified, at hidalgocounty.us/3321/How-to-request-Public-Information (page title: How to request Public Information | Hidalgo County, TX).
A defendant who has been charged gets the report through the case: the District Attorney, (956) 292-7600, handles discovery for pending cases.
Frequently Asked Questions
How do I get a police report in McAllen?
From the agency that took it. The McAllen police records page is at mcallen.net/departments/pd/records-bureau, phone (956) 681-2080; the sheriff's reports come from the Hidalgo County Sheriff's Office.
How long does an agency in McAllen have to answer?
Under the Texas Public Information Act, within 10 business days. It may charge the copy rates set by the Attorney General, plus labor for large requests.
How do I get a report from the Hidalgo County Sheriff's Office?
From its records unit. Under the Texas Public Information Act the answer is due within 10 business days.
Is this the official McAllen website?
No. SearchSystems.net is an independent public records guide, online since 1997. It links to the official city, county, court and state offices described above and does not hold records, charge for them or take requests.