Reviewed and updated October 4, 2026 by the SearchSystems.net editorial team. Every office link on this page was opened and checked against the office's own website at review time.
McAllen is a city in Hidalgo County, Texas, with about 149,000 residents (2024 Census Bureau estimate). Its public records are split between the city and the county. The city keeps police reports, council records and its own licenses and permits; court cases, jail bookings, deeds and vital records are county or state records. This guide names the McAllen offices SearchSystems verified, links to each one's own website and gives the phone number and address where the office publishes them. SearchSystems verified 2 city office pages for McAllen, every one opened and checked.
In this guide: City or county, Police records, Records requests, Other cities and Questions.
City or county record: where McAllen records are kept
- Kept by the City of McAllen: police reports, council and board meeting records, ordinances and the city's own licenses and permits.
- Kept by Hidalgo County or the state: court cases, jail bookings, deeds and property values and birth and death certificates. These are not city records; they are in the Hidalgo County public records guide under court records, jail lookups, property records and vital records.
McAllen police reports and records
Incident reports, crash reports and the other records of the McAllen police are requested from the department's records unit, usually in writing or through an online form. Reports on open investigations and the names of victims and juveniles are usually withheld or redacted, and some states limit crash reports to the people involved and their insurers. The page below is the one SearchSystems verified for McAllen police records.
- Website: mcallen.net/departments/pd/records-bureau (page title: Crime Records Bureau)
- Phone: (956) 681-2080
- Address: 1601 N. Bicentennial Blvd. McAllen, TX 78501
- Hours: Monday - Friday 8:00am - 5:00pm
- Checked: September 25, 2026, the page answered.
Jail bookings and inmate lookups are usually handled by the county, not the city police. They are in the Hidalgo County public records guide under jail and inmate lookups.
Public records requests to McAllen
Texas public records law applies to the city government of McAllen. The city runs one records request page for its departments; it is the page below, verified by SearchSystems. A request that names a date, an address, or a report or case number is the easiest to answer.
- Website: mcallen.net/pir (page title: Public Information Request (PIR))
- Address: 1601 N. Bicentennial Blvd. McAllen, TX 78501
- Checked: September 25, 2026, the page answered.
A record the request page does not cover is asked for from the office that holds it: the police records unit for police reports and the department that issued a permit or license for its records.
Other cities and towns in Hidalgo County
SearchSystems has a guide like this one for these other cities and towns in Hidalgo County. The Hidalgo County public records guide covers the records the county keeps for all of them.
Frequently Asked Questions
Is this the official McAllen website?
No. SearchSystems.net is an independent public records directory, online since 1997. It links to the official McAllen offices listed above; SearchSystems does not hold records, charge for them or take requests.
How do I get a police report in McAllen?
Request it from the McAllen police records unit at mcallen.net/departments/pd/records-bureau, phone (956) 681-2080. Reports on open investigations and the names of victims and juveniles are usually withheld or redacted.
Where do I find court records or jail bookings for McAllen?
McAllen cases are heard by the courts that serve Hidalgo County, and people arrested in McAllen are usually booked into the county jail. Both are covered in the Hidalgo County public records guide on SearchSystems.
How do I request a public record from McAllen?
Through the city's records request page at mcallen.net/pir. A record it does not cover is requested from the office that holds it: the police records unit for police reports and the department that issued a permit or license for its records.