Reviewed and updated October 9, 2026 by the SearchSystems.net editorial team. The arrest and crime counts are the ones each agency reported to the FBI, as the FBI held them on October 8, 2026. Every office link was opened and checked against the office's own site between September 23, 2026 and October 2, 2026.
Franklin Town, Massachusetts, in Norfolk County, has about 34,000 residents (2024 Census Bureau estimate). A police report belongs to the agency whose officer wrote it, so which office holds a report from Franklin Town depends on where the incident happened. This guide names each agency, where its records page is and what the Massachusetts Public Records Law requires of it.
This guide covers which agency, the city's records page, what the law requires and common questions.
Related guides: Franklin Town public records, Norfolk County police reports, Franklin Town arrest records, Franklin Town warrants, Franklin Town inmate search, Franklin Town criminal records, Massachusetts arrest records and Massachusetts inmate search.
Which Agency Holds a Report from Franklin Town
The report of an incident is released by the agency that took it; the court and the jail hold their own records of the same event, but not the report.
Inside Franklin Town that is the agency that reports to the FBI for the city (filed by the FBI as Franklin Police Department).
The FBI's list also places the Norfolk County State Police in Norfolk County; a report taken on a state highway by it comes from that agency's own records office.
The FBI's agency list also places five campus police departments and one state agency in Norfolk County, each with a records office of its own.
Reports from the Franklin Town Police
For Franklin Town, SearchSystems opened and checked the Franklin Town police records page at franklinma.gov/393/Police-Department-Public-Records-Request (page title: Police Department Public Records Requests | Franklin, MA), phone 508-440-2763, 911 Panther Way Franklin, MA 02038, which answered when SearchSystems opened it on September 25, 2026.
The agency that reports for Franklin Town had 24 violent and 69 property crimes reported for 2025 and reported 85 arrests for 2025.
What the Massachusetts Public Records Law Requires
The Massachusetts Public Records Law sets the rules: an answer within 10 business days, at a charge of staff time after the first four hours for towns and two for the state, plus copying, from the agency that holds the report.
Any other county record goes through the county records request page SearchSystems verified, at norfolkmass.gov/departments/administrator/public_records_requests.php (page title: Welcome to Town of Norfolk, MA).
A defendant who has been charged gets the report through the case: the District Attorney handles discovery for pending cases.
Frequently Asked Questions
How do I get a police report in Franklin Town?
From the agency that took it. The Franklin Town police records page is at franklinma.gov, phone 508-440-2763.
How long does an agency in Franklin Town have to answer?
Under the Massachusetts Public Records Law, within 10 business days. It may charge staff time after the first four hours for towns and two for the state, plus copying.
Who has a crash report from a state highway in Franklin Town?
The state agency whose officer took it; the FBI lists the Norfolk County State Police in Norfolk County.
Is this the official Franklin Town website?
No. SearchSystems.net is an independent public records guide, online since 1997. It links to the official city, county, court and state offices described above and does not hold records, charge for them or take requests.