Reviewed and updated October 4, 2026 by the SearchSystems.net editorial team. Every office link on this page was opened and checked against the office's own website at review time.
Jacksonville is a city in Onslow County, North Carolina, with about 71,000 residents (2024 Census Bureau estimate). Its public records are split between the city and the county. The city keeps council records and its own licenses and permits; court cases, jail bookings, deeds and vital records are county or state records. This guide names the Jacksonville offices SearchSystems verified, links to each one's own website and gives the phone number and address where the office publishes them. SearchSystems verified 2 city office pages for Jacksonville, every one opened and checked.
In this guide: City or county, City Clerk, City Hall, Records requests and Questions.
City or county record: where Jacksonville records are kept
- Kept by the City of Jacksonville: council and board meeting records, ordinances and the city's own licenses and permits.
- Kept by Onslow County or the state: court cases, jail bookings, deeds and property values and birth and death certificates. These are not city records; they are in the Onslow County public records guide under court records, jail lookups, property records and vital records.
Jacksonville City Clerk: council records and ordinances
The City Clerk keeps the official records of the city government: council and board agendas and minutes, ordinances and resolutions, and the city's contracts and other official documents. The office below is the one SearchSystems verified for Jacksonville.
- Website: jacksonvillenc.gov/273/City-Clerk (page title: City Clerk | Jacksonville, NC)
- Phone: 910-938-5224
- Address: 815 New Bridge Street Jacksonville, NC 28540
- Checked: September 25, 2026, the page answered.
Jacksonville City Hall: departments, licenses and permits
Business licenses, building permits, code enforcement cases and the city's other records are kept by the department that issued them. The city's own website below lists its departments and how to reach them.
- Website: jacksonvillenc.gov/Directory/Home/DepartmentListing?DID=4 (page title: Jacksonville, NC)
- Phone: 910-938-5224
- Address: 815 New Bridge Street Jacksonville, NC 28540
- Checked: September 25, 2026, the page answered.
Public records requests to Jacksonville
North Carolina public records law applies to the city government of Jacksonville. A record that is not posted online is requested from the office that holds it: the City Clerk for council and city records and the department that issued a permit or license for its records. A request that names a date, an address, or a report or case number is the easiest to answer.
Frequently Asked Questions
Is this the official Jacksonville website?
No. SearchSystems.net is an independent public records directory, online since 1997. It links to the official Jacksonville offices listed above, and the city's own website is jacksonvillenc.gov; SearchSystems does not hold records, charge for them or take requests.
Where do I find Jacksonville city council minutes and ordinances?
From the City Clerk at jacksonvillenc.gov/273/City-Clerk, phone 910-938-5224. The office keeps the official agendas and minutes, ordinances and resolutions.
Where do I find court records or jail bookings for Jacksonville?
Jacksonville cases are heard by the courts that serve Onslow County, and people arrested in Jacksonville are usually booked into the county jail. Both are covered in the Onslow County public records guide on SearchSystems.
How do I request a public record from Jacksonville?
From the office that holds it: the City Clerk for council and city records and the department that issued a permit or license for its records. North Carolina public records law applies to city governments.