Reviewed and updated October 4, 2026 by the SearchSystems.net editorial team. Every office link on this page was opened and checked against the office's own website at review time.
Springfield is a city in Hampden County, Massachusetts, with about 155,000 residents (2024 Census Bureau estimate). Its public records are split between the city and the county. The city keeps police reports, council records and its own licenses and permits; court cases, jail bookings and deeds are county or state records. This guide names the Springfield offices SearchSystems verified, links to each one's own website and gives the phone number and address where the office publishes them. SearchSystems verified 3 city office pages for Springfield, every one opened and checked.
In this guide: City or county, City Clerk, Police records, City Hall, Records requests, Other cities and Questions.
City or county record: where Springfield records are kept
- Kept by the City of Springfield: police reports; council and board meeting records; ordinances; the city's own licenses and permits; birth, death and marriage records; and property assessments.
- Kept by Hampden County or the state: court cases, jail bookings and deeds. These are not city records; they are in the Hampden County public records guide under court records, jail lookups and property records.
Springfield City Clerk: council records and vital records
The City Clerk keeps the official records of the city government: council and board agendas and minutes, ordinances and resolutions, and the city's contracts and other official documents. In Massachusetts, the city clerk also keeps birth, death and marriage records for events in the city. The office below is the one SearchSystems verified for Springfield.
- Website: springfield-ma.gov/cos/clerk (page title: City Clerk: City of Springfield, MA)
- Phone: 413-736-3111
- Address: 36 Court Street Springfield, MA 01103
- Hours: Thursday: 8:30 am - 6 pm
- Checked: September 25, 2026, the page answered.
Springfield police reports and records
Incident reports, crash reports and the other records of the Springfield police are requested from the department's records unit, usually in writing or through an online form. Reports on open investigations and the names of victims and juveniles are usually withheld or redacted, and some states limit crash reports to the people involved and their insurers. The page below is the one SearchSystems verified for Springfield police records.
- Website: springfield-ma.gov/police/divisions/records-bureau (page title: Records Bureau | Springfield Police Department)
- Phone: 413-750-2525
- Checked: September 25, 2026, the page answered.
Jail bookings and inmate lookups are usually handled by the county, not the city police. They are in the Hampden County public records guide under jail and inmate lookups.
Springfield City Hall: departments, licenses and permits
Business licenses, building permits, code enforcement cases and the city's other records are kept by the department that issued them. The city's own website below lists its departments and how to reach them.
- Website: springfield-ma.gov/cos (page title: City of Springfield, MA: City of Springfield, MA)
- Phone: 413-736-3111
- Address: 36 Court Street Springfield, MA 01103
- Checked: September 25, 2026, the page answered.
Public records requests to Springfield
Massachusetts public records law applies to the city government of Springfield. A record that is not posted online is requested from the office that holds it: the City Clerk for council and city records, the police records unit for police reports and the department that issued a permit or license for its records. A request that names a date, an address, or a report or case number is the easiest to answer.
Other cities and towns in Hampden County
SearchSystems has a guide like this one for these other cities and towns in Hampden County. The Hampden County public records guide covers the records the county keeps for all of them.
Frequently Asked Questions
Is this the official Springfield website?
No. SearchSystems.net is an independent public records directory, online since 1997. It links to the official Springfield offices listed above, and the city's own website is springfield-ma.gov; SearchSystems does not hold records, charge for them or take requests.
How do I get a police report in Springfield?
Request it from the Springfield police records unit at springfield-ma.gov, phone 413-750-2525. Reports on open investigations and the names of victims and juveniles are usually withheld or redacted.
Where do I find Springfield city council minutes and ordinances?
From the City Clerk at springfield-ma.gov/cos/clerk, phone 413-736-3111. The office keeps the official agendas and minutes, ordinances and resolutions, and birth, death and marriage records for events in the city.
Where do I find court records or jail bookings for Springfield?
Springfield cases are heard by the courts that serve Hampden County, and people arrested in Springfield are usually booked into the county jail. Both are covered in the Hampden County public records guide on SearchSystems.
How do I request a public record from Springfield?
From the office that holds it: the City Clerk for council and city records, the police records unit for police reports and the department that issued a permit or license for its records. Massachusetts public records law applies to city governments.