Reviewed and updated October 4, 2026 by the SearchSystems.net editorial team. Every office link on this page was opened and checked against the office's own website at review time.
Fitchburg is a city in Worcester County, Massachusetts, with about 42,000 residents (2024 Census Bureau estimate). Its public records are split between the city and the county. The city keeps council records and its own licenses and permits; court cases, jail bookings and deeds are county or state records. This guide names the Fitchburg offices SearchSystems verified, links to each one's own website and gives the phone number and address where the office publishes them. SearchSystems verified 2 city office pages for Fitchburg, every one opened and checked.
In this guide: City or county, City Hall, Records requests, Other cities and Questions.
City or county record: where Fitchburg records are kept
- Kept by the City of Fitchburg: council and board meeting records; ordinances; the city's own licenses and permits; birth, death and marriage records; and property assessments.
- Kept by Worcester County or the state: court cases, jail bookings and deeds. These are not city records; they are in the Worcester County public records guide under court records, jail lookups and property records.
Fitchburg City Hall: departments, licenses and permits
Business licenses, building permits, code enforcement cases and the city's other records are kept by the department that issued them. The city's own website below lists its departments and how to reach them.
- Website: fitchburgma.gov/411/City-Hall-Hours-Directions (page title: City Hall Hours & Directions | Fitchburg, MA)
- Phone: 978-829-1801
- Address: 718 Main Street Fitchburg, MA 01420
- Hours: Monday - Friday 8:30 a.m. - 4:30 p.m.
- Checked: September 25, 2026, the page answered.
Public records requests to Fitchburg
Massachusetts public records law applies to the city government of Fitchburg. The city runs one records request page for its departments; it is the page below, verified by SearchSystems. A request that names a date, an address, or a report or case number is the easiest to answer.
- Website: fitchburgma.gov/689/Records-Requests (page title: Records Requests | Fitchburg, MA)
- Phone: 978-345-3200
- Checked: September 25, 2026, the page answered.
A record the request page does not cover is asked for from the office that holds it: the department that issued a permit or license for its records.
Other cities and towns in Worcester County
SearchSystems has a guide like this one for these other cities and towns in Worcester County. The Worcester County public records guide covers the records the county keeps for all of them.
Frequently Asked Questions
Is this the official Fitchburg website?
No. SearchSystems.net is an independent public records directory, online since 1997. It links to the official Fitchburg offices listed above, and the city's own website is fitchburgma.gov; SearchSystems does not hold records, charge for them or take requests.
Where do I find court records or jail bookings for Fitchburg?
Fitchburg cases are heard by the courts that serve Worcester County, and people arrested in Fitchburg are usually booked into the county jail. Both are covered in the Worcester County public records guide on SearchSystems.
How do I request a public record from Fitchburg?
Through the city's records request page at fitchburgma.gov/689/Records-Requests, phone 978-345-3200. A record it does not cover is requested from the office that holds it: the department that issued a permit or license for its records.