Reviewed and updated October 4, 2026 by the SearchSystems.net editorial team. Every office link on this page was opened and checked against the office's own website at review time.
Helena-West Helena is a city in Phillips County, Arkansas, with about 8,500 residents (2024 Census Bureau estimate). Its public records are split between the city and the county. The city keeps police reports, council records and its own licenses and permits; court cases, jail bookings, deeds and vital records are county or state records. This guide names the Helena-West Helena offices SearchSystems verified, links to each one's own website and gives the phone number and address where the office publishes them. SearchSystems verified 2 city office pages for Helena-West Helena, every one opened and checked.
In this guide: City or county, Police records, City Hall, Records requests and Questions.
City or county record: where Helena-West Helena records are kept
- Kept by the City of Helena-West Helena: police reports, council and board meeting records, ordinances and the city's own licenses and permits.
- Kept by Phillips County or the state: court cases, jail bookings, deeds and property values and birth and death certificates. These are not city records; they are in the Phillips County public records guide under court records, jail lookups, property records and vital records.
Helena-West Helena police reports and records
Incident reports, crash reports and the other records of the Helena-West Helena police are requested from the department's records unit, usually in writing or through an online form. Reports on open investigations and the names of victims and juveniles are usually withheld or redacted, and some states limit crash reports to the people involved and their insurers. The page below is the one SearchSystems verified for Helena-West Helena police records.
- Website: hwh.ar.gov/helena-ar-police-department (page title: Police Department | City of Helena-West Helena, Arkansas)
- Phone: 870-572-3441
- Hours: Monday-Thursday 7:00AM-5:00PM
- Checked: September 26, 2026, the page answered.
Jail bookings and inmate lookups are usually handled by the county, not the city police. They are in the Phillips County public records guide under jail and inmate lookups.
Helena-West Helena City Hall: departments, licenses and permits
Business licenses, building permits, code enforcement cases and the city's other records are kept by the department that issued them. The city's own website below lists its departments and how to reach them.
- Website: hwh.ar.gov/helena-ar-boards-commissions (page title: Boards & Commissions | City of Helena-West Helena, Arkansas)
- Phone: 870-816-4311
- Address: 4311 Loistyne Burrell 69 W Russell Ave, West Helena, AR 72390
- Checked: September 26, 2026, the page answered.
Public records requests to Helena-West Helena
Arkansas public records law applies to the city government of Helena-West Helena. A record that is not posted online is requested from the office that holds it: the police records unit for police reports and the department that issued a permit or license for its records. A request that names a date, an address, or a report or case number is the easiest to answer.
Frequently Asked Questions
Is this the official Helena-West Helena website?
No. SearchSystems.net is an independent public records directory, online since 1997. It links to the official Helena-West Helena offices listed above, and the city's own website is hwh.ar.gov; SearchSystems does not hold records, charge for them or take requests.
How do I get a police report in Helena-West Helena?
Request it from the Helena-West Helena police records unit at hwh.ar.gov/helena-ar-police-department, phone 870-572-3441. Reports on open investigations and the names of victims and juveniles are usually withheld or redacted.
Where do I find court records or jail bookings for Helena-West Helena?
Helena-West Helena cases are heard by the courts that serve Phillips County, and people arrested in Helena-West Helena are usually booked into the county jail. Both are covered in the Phillips County public records guide on SearchSystems.
How do I request a public record from Helena-West Helena?
From the office that holds it: the police records unit for police reports and the department that issued a permit or license for its records. Arkansas public records law applies to city governments.