What this page says about Franklin Driver Service Center was read from the Tennessee Department of Safety and Homeland Security's own location data, its help centre location table, its appointment page and the state holiday list on October 21, 2026, and those pages are linked beside each fact.
Franklin Driver Service Center at 3830 Carothers Parkway, Franklin, TN 37067: its hours, the services Driver Services flags for it, appointments and the online route, and the other driver services locations nearby.
In this guide: Address and telephone, Hours at Franklin Driver Service Center, What Franklin Driver Service Center handles, Appointments and what you can do online, Other driver services locations near Franklin Driver Service Center, Before you go to Franklin Driver Service Center, Questions about Franklin Driver Service Center
Address and telephone
Franklin Driver Service Center
3830 Carothers Parkway, Franklin, TN 37067
Telephone: (615) 790-5515
The Tennessee Department of Safety and Homeland Security lists Franklin Driver Service Center at 3830 Carothers Parkway, Franklin, TN 37067 in the location data behind its locations and appointments page, read October 21, 2026, and in the location table on its help centre, which carries every center, partner office and kiosk with its address, hours and telephone.
Driver Services files Franklin Driver Service Center under Williamson County.
The department's location data places Franklin Driver Service Center at 35.90886604822761, -86.82313032808096.
Hours at Franklin Driver Service Center
| Day | Hours at 3830 Carothers Parkway |
|---|---|
| Monday | 8:30 am to 4:30 pm |
| Tuesday | 8:30 am to 4:30 pm |
| Wednesday | 8:30 am to 4:30 pm |
| Thursday | 8:30 am to 4:30 pm |
| Friday | 8:30 am to 4:30 pm |
| Saturday | Closed |
| Sunday | Closed |
Driver Services publishes the week at Franklin Driver Service Center as Monday to Friday 8:30 am to 4:30 pm, Saturday and Sunday closed, in local time.
Franklin Driver Service Center has no Saturday hours; Driver Services keeps nearly every center to a Monday to Friday week.
Driver Services adds this to the Franklin Driver Service Center hours: Local Time.
Franklin Driver Service Center closes on the 2026 state holidays Tennessee lists for its offices, with the day after Thanksgiving and Christmas Eve among them; a kiosk or a county clerk partner follows its host's or the county's own closings.
What Franklin Driver Service Center handles
Driver Services flags 16 services for Franklin Driver Service Center:
- Renewal
- Name change
- Address change
- GDL upgrades
- Duplicate
- Motor vehicle report
- Set up payment plan
- Pay fees
- Submit documentation
- REAL ID
- New application
- Photo ID
- Handgun permit
- Vision test
- Road or motorcycle test
- Knowledge test
Franklin Driver Service Center is a full service driver services center, run by the Department of Safety and Homeland Security itself: a first Tennessee license or ID, a transfer from another state, REAL ID, renewals, the vision, knowledge and road tests, reinstatements and handgun permits where flagged above. Titles, registration and plates are not done at Franklin Driver Service Center or any driver services center: they belong to the county clerk, and the county clerk guide says which errand goes where.
The department's appointment help page says appointment categories vary by center, that a general appointment needs an email address and telephone number, and that customers should arrive 15 minutes early at Franklin Driver Service Center or be treated as walk-ins; applicants under 16 and out-of-state applicants book a road test another way.
Appointments and what you can do online
An appointment at Franklin Driver Service Center, where Driver Services takes them, is made through the department's online ticketing system per its appointment help page, which says to arrive 15 minutes early and to cancel or reschedule through My Appointments with the telephone number used to book.
A renewal, a duplicate, an address change and a driving record for someone near Franklin Driver Service Center can be done without the trip through the department's e-Services, listed on its online services directory; the renewal guide says who must appear in person.
Other driver services locations near Franklin Driver Service Center
Driver Services lists 3 other driver services locations in Williamson County besides Franklin Driver Service Center:
- Williamson County Rec Complex Kiosk, 7250 Nolensville Rd, Nolensville, TN 37135
- Thompson Station Town Hall Kiosk, 1110 Fountain View Blvd, Thompson's Station, TN 37179
- Williamson - Fairview City Hall Kiosk, 7100 City Center Way, Fairview, TN 37062
By straight line distance from the map point for Franklin Driver Service Center, the 5 nearest are:
- AAA Office-Cool Springs Kiosk, 1701 Mallory Lane, Brentwood, TN 37027, about 4 miles
- Thompson Station Town Hall Kiosk, 1110 Fountain View Blvd, Thompson's Station, TN 37179, about 8 miles
- Williamson County Rec Complex Kiosk, 7250 Nolensville Rd, Nolensville, TN 37135, about 9 miles
- Bellevue Public Library Kiosk, 720 Baugh Rd, Nashville, TN 37221, about 13 miles
- Hickory Hollow Driver Service Center, 2460 Morris Gentry Blvd., Antioch, TN 37013, about 15 miles
All 186 Tennessee driver services locations, Franklin Driver Service Center among them, are on the Tennessee driver services location list.
Before you go to Franklin Driver Service Center
For a first license, a REAL ID or an ID card at a full service center take the documents on the department's identity and citizenship list and its residency checklist: identity and citizenship or lawful status, Social Security number and two proofs of Tennessee residence from separate sources. The REAL ID guide and the identity and residency guide set them out for a visit to Franklin Driver Service Center.
What a visit to Franklin Driver Service Center costs is on the department's fee page and in the Tennessee fee guide: $28 for a regular eight year Class D license, $12 for an ID card, $8 for a first duplicate.
The number on this page, where Driver Services gives one, reaches Franklin Driver Service Center; the department's statewide line is (866) 903-7357, per its contact page.
Questions about Franklin Driver Service Center
Where is Franklin Driver Service Center?
Driver Services lists Franklin Driver Service Center at 3830 Carothers Parkway, Franklin, TN 37067.
What are the hours at Franklin Driver Service Center?
Driver Services publishes the Franklin Driver Service Center hours as Monday to Friday 8:30 am to 4:30 pm, Saturday and Sunday closed.
Is Franklin Driver Service Center open on Saturday?
No. Driver Services lists Franklin Driver Service Center as closed on Saturday.
What is the telephone number for Franklin Driver Service Center?
Driver Services gives (615) 790-5515.
What can you do at Franklin Driver Service Center?
Driver Services lists 16 services for Franklin Driver Service Center, the first being renewal.
What kind of office is Franklin Driver Service Center?
Driver Services lists Franklin Driver Service Center as a Driver Services Center (full service).
Are there other driver services locations in Williamson County besides Franklin Driver Service Center?
Yes, 3 more in Williamson County besides Franklin Driver Service Center: Williamson County Rec Complex Kiosk, Thompson Station Town Hall Kiosk and Williamson - Fairview City Hall Kiosk.
More Tennessee DMV pages
Other offices and the rules behind them: all 186 Tennessee DMV offices and the Tennessee DMV guide.
What to bring and what it costs before you go: the Tennessee vehicle registration and how a Tennessee car title is transferred.
The courts, the sheriff and the recorder for the same place are on SearchSystems: Williamson County public records and Franklin city records.